FAQ

Shipping

How does shipping work?
See our Shipping Policy for details on where we ship and shipping costs.

How do I track my order?
As soon as your order ships, we'll email you a tracking link. If your order hasn't arrived and the tracking hasn't updated in a few days, contact us with your order number and we'll look into it.

Returns

What's your return policy?
All sales are final — we don't offer returns or refunds. See our Refund Policy for full details, including replacements for defective, damaged, or incorrect items.

My item arrived damaged or defective. What now?
Contact us within 3 days of delivery (7 days for electronic items) with your order number and photos or video of the issue. If your item arrived defective, damaged, or incorrect, we'll arrange a replacement.

Orders

Can I change or cancel my order?
No — orders cannot be changed or cancelled once they've been placed. Please review your order carefully before checking out.

Contact

How do I reach you?
Head to our contact page and send us a message — we read everything and reply within 1–2 business days.